May 22, 2015 – 2 Regular Guys Podcast

May 22nd Show Notes – Dealing with Tricky Subjects With Customers – Part 2

Please find some links and notes from the 2 Regular Guys Podcast. This is the second part of our discussion with Andrea Bommarito of ZSK Machines on dealing with tricky customer situations. There was so much content we had to do 2 shows!

Unfortunately not every interaction with our customers or potential customers is the most pleasant rewarding experience. Sometimes we catch these customers on a bad day, or maybe they just have a weird outlook on things and some of the comments from them are out of school or down right inappropriate. We are bringing in friend of the show, Andrea Bommarito to bring the female perspective to this conversation and we will bring you some tips and tricks we have used in our experiences. Bring your questions and share some of your experiences so we can all help each other provide a better customer experience.

Sponsored by: WholesaleGraphix.com (Use Coupon code SUMMER)

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QUICK TIP MAY 22nd, 2015 BY Andrea Bommarito

Small lettering in embroidery – This can be one of the most difficult tasks – just like embroidering/decorating different garments. We need to understand the properties of garments, backings, thread, needle, digitizing, etc. etc. One major part of embroidery that we have to understand is what the thread / needle relationship is. Needles are round and they penetrate fabric – or they separate fibers of fabric. Thread is also 3 dimensional in that it is twisted and is also round. It must work directly with the needle to make the stitch. So, when using these items for smaller/detailed work, it is helpful to work with smaller threads and needles – this helps by creating a smaller hole in the fabric and also decreases the bulk of the thread in such a small area. Using a smaller needle such as a 65/9 with a 60 weight thread can absolutely change the look of your small detailed work.

Day: May 22, 2015

May 22nd Show Notes – Dealing with Tricky Subjects With Customers – Part 2May 22nd Show Notes – Dealing with Tricky Subjects With Customers – Part 2

QUICK TIP MAY 22nd, 2015 BY Andrea BommaritoQUICK TIP MAY 22nd, 2015 BY Andrea Bommarito