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While Aaron is off celebrating his 50th birthday at a business retreat, Erich Campbell joins Terry Combs to discuss the crucial role of Standard Operating Procedures (SOPs) in creating business resilience and avoiding “single point of failure” issues within teams. Along with these key business insights, Terry and Erich take a lighthearted trip down memory lane looking at some different milestones from the journey. Tune in for a blend of practical advice and personal nostalgia in this unique episode!
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