Generic Catalogs – Many of your T-shirts suppliers will offer what are called generic catalogs. These look just like the catalogs you are now ordering from, but with no prices and no identification of the company… such as Alpha or SanMar to name a couple. These catalogs are for you to use to show your customer’s different products that they can order from you. Read More
Listener 5 Things
Great quick tips and listener and guest-generated #5Things
How to NOT do Customer Service – Back in 2014, I wrote a blog post talking about a customer service experience I had and some key takeaways about how to NOT do things and what to do instead. Lately, I have noticed some things, even in my company that just stood out to me, so I plan to update that blog soon, but you all get a sneak peak of my thoughts. I have some points that I will talk in more detail about on my personal site soon, but for now, let me just give you the top 2 points so you can make sure you are not doing any of these things. Read More
Using Refillable Cartridges with a Small Format Epson – The printer of choice today for outputting film positives is an Epson small format device such as the 1430. The only drawback is the standard 18ml cartridge. Refillable cartridges are the best option to save substantial dollars on ink. Read More
Focus – since we talked about Niche this fits perfectly. Don’t go after new things until you are really good at the current thing. Can’t try to do everything all at once and expect that there won’t be a learning curve. If it was easy everyone would do it. Pick your niche, your technique and go all in. Then once you have mastered that expand and do it all over with something else. Like we will talk about next week we are all just decorators but you still need to master your craft.
Coated and Uncoated Papers in DTG Printing – Sometimes we have to stop and look at our procedures and see if anything has changed with the component parts. Too often, we continue with a method or technique because “that’s the way we’ve always done it.”
We have until recently used uncoated paper between a pretreated shirt and the heat press to protect the heat press and dry the shirt. We used uncoated paper because silicon coated paper cause the shirt to be still and shiny. We then used silicon coated paper between the printed shirt and the heat surface to cure the ink. The silicon kept the ink from sticking to the paper.
Today, you can use silicon paper for both steps. This allows you to stock only one paper, and not stand in front of your heat press trying to determine if the paper is coated or not. With advances in pretreat solution, the glossy finish (when applied properly) is no longer an issue.