Customer Service

Customer Love

Helping Your Customer to Love You!

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Please find some links and notes from the 2 Regular Guys Podcast. On this Valentine’s edition of the 2 Regular Guys Podcast, we are not only going to share our love for you, the #Regulators, but we are going to share some techniques for helping your customer to love you even more. Build a foundation, best selling techniques and making your company truly customer-centric. Terry and Aaron will give you lots of great tips you can put into action right away, plus the usual fun and banter.

Sponsored by: Impressions Expo. Use the Promo Code RegularGuysIE for a FREE Expo Pass!

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Planning for 2019

Planning for 2019

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Please find some links and notes from the 2 Regular Guys Podcast. Aaron and Terry will be talking 2019 and how to plan for it. This is an annual show where two well-known planners share their tips and tricks to make 2019 your best ever! Learn about business planning, micromanagement, learning to say No and more.

Sponsored by: SGIA.org
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#2018Reggies

#2018REGGIES Industry Awards Winners Announcements

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Please find some links and notes from the 2 Regular Guys Podcast. It’s the biggest day of the year for the apparel/product customization industry. The sixth annual REGGIE Awards will be presented today! Tune in to hear who the industry picked as the best of the best!!

Sponsored by: SGIA.org
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#2018Reggies

2018 REGGIE Awards Nominee Announcements

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Podcast: Play in new window | Download (Duration: 1:05:28 — 64.6MB)

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Please find some links and notes from the 2 Regular Guys Podcast. The nominations have been tallied, and the 5 finalists for 10 coveted REGGIE awards are being announced. This is a great way for us to recognize deserving people in the industry, as well as have some fun and promotes some great online competition. Not only are we listing out all of the 5 finalists who will be voted on until December 13th, 2018, but everyone who has been nominated gets a shout out. Enjoy!

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QUICK TIP FEBRUARY 26, 2016 BY AARON MONTGOMERY

How to NOT do Customer Service – Back in 2014, I wrote a blog post talking about a customer service experience I had and some key takeaways about how to NOT do things and what to do instead. Lately, I have noticed some things, even in my company that just stood out to me, so I plan to update that blog soon, but you all get a sneak peak of my thoughts. I have some points that I will talk in more detail about on my personal site soon, but for now, let me just give you the top 2 points so you can make sure you are not doing any of these things. Read More

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